- Value for money
- 8.4 Out of 10
- 9.2 Out of 10
- 8.3 Out of 10
- Bed comfort
- 9.3 Out of 10
- 94.3 % Would recommend or return
- 157 since 2014
Based on 35 surveys.
Overall rating 73% Fri 3 May 2019
The service has been very poor. The arrangements for collecting the key failed because the phone wasn't answered and Darryl apparently didn't get my message. Once the key was delivered it was not at all clear that the small disc was the part of the key ring that activated the electronic doors. We were not able to access the Espresso internet and despite a phone call, text message and email this was not resolved. I also requested, by email, an extra key but heard nothing back. I am concerned that if there was an emergency it would not be possible to reach anyone for help, given that mobile phone calls, text messages and emails all go unanswered. I have stayed with Espresso before and have always been really happy but this time the service has been very unprofessional.
Overall rating 78% Fri 3 May 2019
It took me 6 hours to gain access to the apartment on my first night, after about 10 phone messages were left on the mobile phone number stated on the booking email. I almost booked somewhere else to stay on the first night fearing we would have to sleep in the car. The underground parking was not suitable as we have a big car, Land Cruiser. After we scratched the left hand side of our 2 year old car for the second time trying to maneuver out of the car park into a skinny lane way we parked on the street. It may not have been secure but I did not want any further damage to our car.
Overall rating 100% Tue 30 Apr 2019
Overall rating 93% Mon 1 Apr 2019
Overall rating 85% Wed 27 Mar 2019
We stayed for 3 weeks a spare set of bedding and towels should have been available saving washing and drying on the same day.
Overall rating 78% Thu 21 Feb 2019
Lots of good restaurants close by on bay st
Overall rating 100% Sat 5 Jan 2019
We were very happy, everything was great !
Overall rating 88% Wed 22 Aug 2018
Overall rating 100% Sun 19 Aug 2018
Overall rating 55% Wed 1 Aug 2018
You have a great product but it needs improving
Overall rating 100% Mon 21 May 2018
Apartment is great. I had no issues, couple of small things and i stress very small things that may make it even better. -Some form of heating/cooling in the bedroom. Maybe somehow if the lounge air-con reached out to the bedroom just so the temp is set prior going to sleep. -Also maybe a smoking area in the balcony area. Being a smoker i was going out of the apartment every-time to smoke. I understand and absolutely love the fact its a non smoking apartment. I dont smoke indoors either. But do think the small balcony area should be allowed as a smoking area.
Overall rating 98% Wed 2 May 2018
Wonderful apartment. Great location. Easy access to public transport and restaurants. Just the garage remote was not left in unit as it should have been, but Steven saved the day and delivered us one.All up 10 out of 10.
Overall rating 100% Fri 20 Apr 2018
Overall rating 93% Thu 5 Apr 2018
Very comfortable and easy to get into and easy to find.Very spacious
Overall rating 93% Thu 15 Mar 2018
Overall rating 83% Tue 6 Mar 2018
The star system above in this survey does not function correctly. Most would score 8 to 10, not what they are now showing. Excellent location Appreciated having the daily extras such as salt pepper coffee machine We will be back!!!
Overall rating 100% Fri 29 Dec 2017
We have thoroughly enjoyed our stay in this lovely apartment close to all amenities in Port Melbourne and easy travel in to the city.
Overall rating 80% Fri 1 Dec 2017
Overall rating 90% Tue 7 Feb 2017
Overall rating 80% Wed 25 Jan 2017
Shocking ventilation in this apartment..ie..no opening windows!
Overall rating 90% Fri 6 Jan 2017
Ensure that all fixtures and fittings work properly between guests
Overall rating 80% Sat 24 Dec 2016
Overall rating 83% Wed 2 Nov 2016
We were a little disappointed as we had booked with friends (Carucci's) in the same complex but there was a mix up with their booking and they had to be relocated in another suburb which caused a lot of inconvenience and expense to try and coordinate our social excursions. The actual apartment was very well appointed and in a very good location and we would certainly use them again .
Overall rating 98% Fri 5 Aug 2016
Wonky blind in sitting room needs attention to run as it should.
Overall rating 95% Mon 18 Jul 2016
Overall rating 65% Sat 21 May 2016
We like the location, as we visit often to visit family who live in the area, but we do like our own space. Maybe consider a frequent visitor discount? We would never use the kitchen as we spend the meal times with family, so an option to have a room only would be perfect.
Overall rating 80% Thu 21 Jan 2016
It's a lovely apartment in a really nice area, so close to the beach with lots of amenities on hand. I would definitely recommend it.
Overall rating 100% Sun 20 Sep 2015
Note there was no second key in apartment. It is not required however.
Overall rating 100% Fri 11 Sep 2015
Overall rating 93% Mon 18 May 2015
This apartment was better equipped and cleaner than the one we rented in St Kilda in February. Overall your apartments are good. The only think I did not like about this apartment is the bedroom had no external window something I know is a personal preference.
Overall rating 80% Tue 21 Apr 2015