- Value for money
- 8.7 Out of 10
- 9.1 Out of 10
- 8.9 Out of 10
- Bed comfort
- 8.9 Out of 10
- 97.3 % Would recommend or return
- 240 since 2011
Based on 41 surveys.
Overall rating 73% Mon 4 Feb 2019
Very convenient and reasonable value for money. Would stay again if cleanliness is improved.
Overall rating 70% Wed 2 Jan 2019
The service making the booking and trying to amend the booking, as well as gaining early access and advising re checkout was all seamless and easy. I did send photos of the missing and broken fridge shelves but got no response. The apartment was very nice, centrally located for our needs and generally well equipped and clean. I did book this for 5 people and we were told the couch slept a 5th person, but no bedding was provided. Luckily, I was able to borrow from friends.
Overall rating 100% Sat 15 Dec 2018
Overall rating 85% Fri 19 Oct 2018
Love the apartment - have already stayed there a number of times, and we plan to check its availability each time we come to Melbourne - (normally 2 or 3 times each year.
Overall rating 95% Mon 30 Jul 2018
Thank you to Amanda for all her help ????????
Overall rating 83% Fri 22 Sep 2017
Overall rating 98% Wed 23 Aug 2017
Overall rating 93% Sat 19 Aug 2017
Overall rating 93% Sat 15 Jul 2017
Overall rating 88% Sat 22 Apr 2017
Overall very happy thanks.
Overall rating 100% Mon 10 Apr 2017
We always enjoy our stays in the 293-5 Hawthorne apartments. They're good size, quiet and we appreciate the internet being included. Your service is top notch
Overall rating 95% Sun 12 Mar 2017
Overall rating 95% Thu 7 Jul 2016
Overall rating 95% Fri 1 Jul 2016
Really pleased that you have replaced the glass by the front door with frosted glass - much better than the glass you had there before
Overall rating 93% Thu 5 Nov 2015
Overall rating 100% Fri 23 Oct 2015
Overall rating 78% Wed 21 Oct 2015
A bit disappointed overall but good position.
Overall rating 100% Mon 19 Oct 2015
Overall rating 83% Tue 26 May 2015
Overall rating 98% Sun 24 May 2015
A great apartment. Good position. Would book in the future.
Overall rating 100% Mon 11 May 2015
Overall I love the unit. Very comfortable, warm, handy to transport and inviting. Thanks
Overall rating 98% Tue 28 Apr 2015
Overall rating 95% Tue 31 Mar 2015
We enjoyed our stay it was just a pity about the smell in the apartment also my partner went to try the espresso machine and found he could not get the frother to heat the milk dont know if he was doing it wrong
Overall rating 73% Mon 23 Mar 2015
Two things 1) We didn't know that the 2BR apartment was a duplex till we entered to th eapartment. The duplex apartment is not safe for my 1.5 year toddler as he always tries to come near the stairs. 2) The reachability for the services in customer care. After hrs call are also not picked up and we really have to wait a long time to speak.
Overall rating 98% Fri 20 Mar 2015
Overall rating 90% Sun 1 Mar 2015
Overall rating 90% Wed 19 Nov 2014
Overall rating 90% Thu 23 Oct 2014
We have been coming to Melbourne at least twice each year for the last four years and are pleased to say this is the best place we have stayed in
Overall rating 65% Sat 13 Sep 2014
Please contact us to fix the above mentioned small issues
Overall rating 88% Sat 16 Aug 2014
Overall rating 78% Sat 28 Jun 2014
Overall rating 93% Tue 17 Jun 2014
Overall rating 83% Mon 10 Mar 2014
Overall rating 88% Mon 23 Dec 2013
Overall rating 88% Fri 13 Dec 2013
Overall rating 100% Mon 11 Nov 2013
Thank you for collecting the damaged TV so quickly! Fabulous service, and we didn't even need to mention anything. Greatly appreciated.
Overall rating 78% Sat 9 Feb 2013
Tiana was very helpful, but the garage door was not repaired as agreed (i.e. I understood it was meant to be repaired on Friday, which it was not).
Overall rating 90% Thu 26 Jan 2012
Overall rating 67% Sat 19 Nov 2011
Overall rating 93% Tue 20 Sep 2011
Please can we get our Wi Fi asap? My daughter is in VCE and needs it urgently; plus I work from home and must have it.